Skip to main content

Cross Border Inbound QR

Introduction

Supported Regions

ChinaIndonesiaSingaporeThailandCambodiaKorea

The Inward Cross-Border QR enables customers with a foreign Bank Account to make payments via their chosen mobile banking appilication by scanning the QR code generated by local merchants in Malaysia.

Overview Flow of Inward Cross Border QR

Account Enquiry Flow (Steps 1-8)

Account Inquiry Flow of Inward Cross Border QR

StepSenderReceiverProcess
1CustomerIssuerCustomer logs in to Mobile Banking App, scans a merchant’s QR and initiates a QR Payment request.
2IssuerCB Clearing HouseIssuer performs the following:
  • Authorize and validate the QR Payment request
  • Parse the QR code to identify the Acquirer
If all validations are successful, Issuer will:
  • Send Account Enquiry request to CB Clearing House
3CB Clearing HouseRPPCB Clearing House performs the following:

If any Message Validation fails, CB Clearing House will send a REJECT response to Issuer.

If any Business Validation fails, CB Clearing House will send a NEGATIVE response to Issuer.

If all validations are successful, CB Clearing House will:
  • Send the Account Enquiry request to RPP
4RPPAcquirerRPP performs the following:

If any Message Validation fails, RPP will send a REJECT response to RPP.

If any Business Validation fails, RPP will send a NEGATIVE response to CB Clearing House.

If all validations are successful, RPP will:
  • Send the Account Enquiry request to Acquirer
5AcquirerRPPAcquirer performs the following:

If any Message Validation fails, Acquirer will send a REJECT response to RPP.

If any Beneficiary Account Validation fails, Acquirer will send a NEGATIVE response to RPP.

If all validations are successful, Acquirer will:
  • Send the Account Enquiry response to RPP
6RPPCB Clearing HouseRPP performs the following:If all validations are successful, RPP will:
  • Send the Account Enquiry response to CB Clearing House
7CB Clearing HouseIssuerCB Clearing House performs the following:If all validations are successful, CB Clearing House will:
  • Send the Account Enquiry response to Issuer
8IssuerCustomerIssuer performs the following:If all validations are successful, Issuer will:
  • If successful response:
    • Display the Account Name on the Customer screen for confirmation
  • If negative response:
    • Display an error message on the customer screen

Exception Handling

Step(s)EventAction
2Timeout - No response from CB Clearing House

When no response is received from Clearing House after x period of time:

Issuer will:

  • Stops timer
  • Display an error message on the customer screen
2Rejection - Rejected by CB Clearing House

CB Clearing House:

  • If Message Validation fails, send a REJECT response to Issuer
  • If Business Validation fails, send a NEGATIVE response to Issuer
  • Include a copy of the original Request message in FULL in the AddtlData field of the Reject Response message for the Sender to investigate the issue

Issuer:

  • Stop timer
  • Perform Message Validation:
    • Message Format Validation
    • Digital Signature Verification
  • If all validations are successful, Issuer will display an error message on the customer's screen
3Timeout - No response from RPP

When no response is received from RPP after X period of time, the following actions should be taken:

CB Clearing House:

  • Stop timer
  • Send NEGATIVE Response message to Issuer

Issuer:

  • Stop timer
  • Message Validation
  • Business Validation
  • If all validations are successful, Issuer will display an error message on the customer's screen
3Rejection - Rejected by RPP

RPP:

  • If Message Validation fails, send a REJECT Response to CB Clearing House
  • If Business Validation fails, send the Payment Status with NEGATIVE Response to CB Clearing Hourse
  • Include a copy of the original Request message in FULL in the AddtlData field of the Reject Response message for the Sender to investigate the issue

CB Clearing House:

  • Stop timer
  • Message Validation (includes digital signature verification)
  • Business Validation
  • If all validations are successful, CB Clearing House will send the Account Enquiry response to Issuer

Issuer:

  • Stop timer
  • Message Validation (includes digital signature verification)
  • Business Validation
  • If all validations are successful, Issuer will display an error message on the customer screen
4Timeout - No response from Acquirer

When no response is received from Acquirer after x period of time,

RPP:

  • Stop timer
  • Send NEGATIVE Account Enquiry response to CB Clearing House

CB Clearing House:

  • Stop timer
  • Message validation (includes digital signature verification)
  • Business Validation
  • If all validations are successful, send NEGATIVE Account Enquiry response to the Issuer

Issuer:

  • Stop timer
  • Display an error message on the customer's screen
4Rejection - Rejected by Acquirer

Acquirer:

  • If Message Validation fails, send a REJECT Response to RPP
  • If Business Validation fails, send the Payment Status with NEGATIVE Response to RPP
  • Include a copy of the original Request message in FULL in the AddtlData field of the Reject Response message for the Sender to investigate the issue

RPP

  • Stop timer
  • Message Validation (includes digital signature verification)
  • Business Validation
  • If all validations are successful, RPP will send the Account Enquiry response to CB Clearing House

CB Clearing House:

  • Stop timer
  • Message Validation (includes digital signature verification)
  • Business Validation
  • If all validations are successful, CB Clearing House will send the Account Enquiry response to Issuer

Issuer :

  • Stop timer
  • Message Validation (includes digital signature verification)
  • Business Validation
  • If all validations are successful, display an error message on the customer's screen

Credit Transfer Flow (Steps 9-19)

Credit Transfer Flow of Inward Cross Border QR

StepSenderReceiverProcess
9CustomerIssuerCustomer confirms the QR Payment.
10IssuerCB Clearing HouseIssuer performs the following:
  • Authorize and validate the Credit Transfer request
If all validations are successful, Issuer will:
  • Send Credit Transfer request to CB Clearing House
11CB Clearing HouseRPPCB Clearing House performs the following:

If any Message Validation fails, CB Clearing House will send a REJECT response to Issuer.

If any Business Validation fails, CB Clearing House will send a NEGATIVE response to Issuer.

If any Liquidity Position Check fails, CB Clearing House will send a NEGATIVE response to Issuer.

If all validations are successful, CB Clearing House will:
  • Send the Credit Transfer request to RPP
12RPPAcquirerRPP performs the following:

If any Message Validation fails, RPP will send a REJECT response to CB Clearing House.

If any Business Validation fails, RPP will send a NEGATIVE response to CB Clearing House.

If all validations are successful, RPP will:
  • Check if an Account Enquiry request has been performed within a stipulated time interval
  • If no Account Enquiry found,
    • Send a Payment Status with a NEGATIVE response to CB Clearing House
  • If an Account Enquiry is found,
    • Send the Credit Transfer request to Acquirer
13AcquirerRPPAcquirer performs the following:

If any Message Validation fails, Acquirer will send a REJECT response to RPP.

If Beneficiary Account Validation fails, Acquirer will send a NEGATIVE response to RPP.

If all validations are successful, Acquirer will:
  • Send the Payment Status with SUCCESSFUL response to RPP
Notes:
  1. When a REPEAT request is received by the Acquirer from RPP:
    • If the original transaction has been POSTED successfully by the Acquirer, Acquirer will respond with the original transaction response instead of rejecting the REPEAT request as duplicate
    • If the original transaction has not been processed previously, Acquirer will process the transaction and return the appropriate response to RPP
14AcquirerMerchantAcquirer notifies merchant on successful QR Payment status.
15RPPLocal Settlement BankRPP sends notification of Debit to Local Settlement Bank.
16RPPCB Clearing HouseRPP performs the following:If all validations are successful, RPP will:
  • Update liquidity positions of Acquirer and Local Settlement Bank
  • Send the Payment Status with successful response to CB Clearing House
Notes:
  1. If the signature received from Acquirer could not be verified, RPP will send an ACCEPTED (Signature error) response to CB Clearing House. This should take care of any message manipulation done within the data when a signature cannot be verified.
17CB Clearing HouseCB Settlement BankCB Clearing House sends notification of Credit to CB Settlement Bank.
18CB Clearing HouseIssuerCB Clearing House performs the following:If all validations are successful, CB Clearing House will:
  • Update liquidity positions of Issuer
  • Send the Payment Status with successful response to Issuer
Notes:
  1. If the signature received from RPP could not be verified, CB Clearing House will send an ACCEPTED (Signature error) response to Issuer. This should take care of any message manipulation done within the data when a signature cannot be verified.
19IssuerCustomerIssuer performs the following:If all validations are successful, Issuer will:
  • Display a successful message on the customer's screen
Notes:
  1. If the signature received from CB Clearing House could not be verified, Issuer will base the status of the transaction on the actual transaction status received from RPP.

Exception Handling

Step(s)EventAction
10Timeout - No response from CB Clearing House

When no response is received from Clearing House after x period of time,

Issuer will:

  • Stop timer
  • Display an error message on the customer screen
  • Send a Transaction Enquiry Request to obtain the status of the Credit Transfer
10Rejection - Rejected by CB Clearing House

CB Clearing House

  • If any validation fails, send a Payment Status with NEGATIVE response to Issuer

Issuer:

  • Stop timer
  • Message Validation (includes digital signature verification)
  • Business Validation

If all validations are successful, Issuer will display an error message on the customer's screen

11Timeout - No response from RPP

When no response is received from RPP after x period of time, the following actions should be taken:

CB Clearing House will:

  • Timeout
  • Store the Transaction Enquiry Request in SAF
  • Update the Liquidity Positions of both Issuer and CB Settlement Bank
  • Send an ACCEPTED response back to Issuer
11Rejection - Rejected by RPP

RPP:

  • If Message Validation fails, send a REJECT Response to CB Clearing House
  • If Business Validation fails, send the Payment Status with NEGATIVE Response to CB Clearing Hourse
  • Include a copy of the original Request message in FULL in the AddtlData field of the Reject Response message for the Sender to investigate the issue

CB Clearing House:

  • Stop timer
  • Message Validation (includes digital signature verification)
  • Business Validation
  • If all validations are successful, CB Clearing House will:
    • If NEGATIVE Response:
      • Not update liquidity and settlement positions
      • Send the Payment Status with NEGATIVE response to Issuer
    • If REJECT Response:
      • Not update liquidity and settlement positions
      • Send the Payment Status with REJECT response to Issuer

Issuer:

  • Stops timer
  • Message Validation (includes digital signature verification)
  • Business Validation
  • If all validations are successful, Issuer will display an error message on the customer screen
12Timeout - No response from Acquirer

When no response is received from Acquirer after x period of time,

RPP will:

  • Timeout
  • Store the Credit Transfer Transaction in SAF
  • Update the Liquidity Positions of both Acquirer and Local Settlement Bank
  • Send an ACCEPTED (Timeout reason) response back to CB Clearing House

CB Clearing House:

  • Send a Confirmation of Credit to CB Settlement Bank
  • Stop timer
  • Message Validation (includes digital signature verification)
  • Business Validation
  • If all validations are successful, CB Clearing House will:
    • Update liquidity positions of Issuer
    • Send the Payment Status with successful response to Issuer

Issuer:

  • Stop timer
  • Message Validation (includes digital signature verification)
  • Business Validation
  • If all validations are successful, Issuer will display a successful message on the customer screen
12Rejection - Rejected by Acquirer

Acquirer:

  • If Message Validation (includes digital signature verification) fails, send a REJECT Response to RPP
  • If Beneficiary Account Validation fails, send the Payment Status with NEGATIVE Response to RPP
  • Include a copy of the original Request message in FULL in the AddtlData field of the Reject Response message for the Sender to investigate the issue

RPP:

  • Stop timer
  • Message Validation (includes digital signature verification)
  • Business Validation
  • If all validations are successful, RPP will send the Payment Status to CB Clearing House

CB Clearing House:

  • Stop timer
  • Message Validation (includes digital signature verification)
  • Business Validation
  • If all validations are successful, CB Clearing House will send the Payment Status to Issuer

Issuer:

  • Stop timer
  • Message Validation (includes digital signature verification)
  • Business Validation
  • If all validations are successful, Issuer will display an error message on the customer screen

Validation Rules

Message ValidationBusiness Validation
  • Message Format Validation
  • Digital Signature Verification

RPP:

  • Mandatory and conditional fields validation
  • Business Message Identifier validation
  • Issuer Check
  • Acquirer Check
  • Repeat Check
  • Date Tolerance Check
  • Minimum & Maximum Amount Check
  • Liquidity Position Check
  • Account Enquiry Exist Check (only in Step 11)

Acquirer:

  • Mandatory and conditional fields validation
  • QR Validation (Only in Step 5)
  • Beneficiary Account Validation (Only in Step 5)
  • Any other validations